If you are unable to buzz visitors into your home, you cannot hear speech or the visitor cannot hear your voice, then the handset may need to be replaced. We ask that you send us a photo of your current handset and the entry panel at the front door prior to your appointment to ensure the engineer has a compatible handset to replace on the day. We do advise on checking the fault with your neighbours to establish if this is a communal fault as replacing the handset may not resolve the issue. Please email your handset photo to [email protected]
For further information on our services and to arrange a quotation for a door entry system installation or repair, please don’t hesitate to contact us today and we would be happy to assist you.